This engaging open discussion explores the transformative role of Generative AI (GenAI) as a catalyst in enhancing proactive AIOps capabilities. As cloud operations grow in complexity, traditional methods often fall short of delivering timely insights and proactive solutions. By leveraging GenAI, we open doors to advanced data-driven decision-making, predictive analysis, and optimized problem resolution within AIOps frameworks. The panel will bring together experts from academia and industry to discuss how GenAI enables data to flow into actionable intelligence, supporting both automated and human-in-the-loop decisions. Key topics will include the integration of GenAI with Digital Twins for real-time monitoring, its role in predictive analytics for risk mitigation, and its ability to enhance root cause analysis. Participants will gain insights into the latest advancements, potential challenges, and future directions of GenAI-powered AIOps, setting the stage for operational innovation across complex cloud environments.