Empathy in Software Engineering Education: Evidence, Practices, and Opportunities
Context: Empathy is increasingly recognized as a critical human capability for software engineers, supporting collaboration, ethical awareness, and user-centered design. While many disciplines have long explored empathy as part of professional formation, its incorporation into software engineering education remains fragmented. Aim: This study investigates how empathy has been used, taught, and discussed in general engineering and software engineering education, with the goal of identifying pedagogical practices, outcomes, and disciplinary differences that inform the structured integration of empathy into software curricula. Method: Following established guidelines for systematic reviews in software engineering, we conducted a comprehensive search across six databases and analyzed 43 primary studies published between 2001 and 2025. Data were coded and synthesized using descriptive and thematic analysis to capture how empathy is conceptualized, fostered, and assessed across educational contexts. Findings: Our findings show that engineering programs frame empathy as an ethical and reflective capacity linked to social responsibility, whereas software engineering translates empathy into structured, design-oriented, and measurable practices. Across both domains, empathy teaching enhances collaboration, ethical reasoning, bias awareness, and motivation, but remains limited by low curricular prioritization, measurement challenges, and resource constraints. Conclusion: Empathy is evolving from a peripheral soft skill into a measurable pedagogical construct in software engineering education. Embedding empathy as a continuous, assessable component of design and development courses can strengthen inclusivity, ethical reflection, and responsible innovation in future software professionals.
Tue 14 AprDisplayed time zone: Brasilia, Distrito Federal, Brazil change
16:00 - 17:30 | Education, AI and Non traditional codebases, and Closing SessionResearch Track / CHASE Program at Oceania IX Chair(s): Edna Dias Canedo Computer Science Department - University of Brasília, Alexander Serebrenik Eindhoven University of Technology, Patricia Matsubara Federal University of Mato Grosso do Sul (UFMS) | ||
16:00 15mFull-paper | “I like using GenAI as a tool, but with the feeling that I’m better than it”: Exploring How Students Negotiate Computing Identity in the Age of GenAI Research Track Anna Bich-Huyen Doan Norwegian University of Science and Technology, Karen Seim Midtlien Norwegian University of Science and Technology, Syed Sajid Hussain Norwegian University of Science and Technology, Morteza Moalagh Norwegian University of Science and Technology (NTNU), Department of Computer Sci-ence, Trondheim, Norway, Babak Farshchian Norwegian University of Science and Technology | ||
16:15 15mFull-paper | Fast and Fleeting: Evaluating ChatGPT’s Impact on Students’ Computational Thinking Skills Research Track May Mahmoud New York University Abu Dhabi, Eric Asare New York University Abu Dhabi, Nisa Shahid New York University Abu Dhabi, Nourhan Sakr The American University in Cairo, Sarah Nadi New York University Abu Dhabi | ||
16:30 15mFull-paper | Why Do We Code? A Theory on Motivations and Challenges in Software Engineering from Education to Practice Research Track Aaliyah Chang Queen's University, Mariam Guizani Queen's University, Canada, Brittany Johnson George Mason University | ||
16:45 15mFull-paper | Empathy in Software Engineering Education: Evidence, Practices, and Opportunities Research Track Matheus de Morais Leça University of Calgary, Kim Johnston University of Calgary, Ronnie de Souza Santos University of Calgary | ||
17:00 10mShort-paper | Designing Tools to Enhance Best Practices in Research Software Engineering Research Track | ||
17:10 10mShort-paper | Human-Centered Quantum Software Engineering: A Research Agenda Research Track Muneera Bano CSIRO's Data61, Rashina Hoda Monash University, Didar Zowghi CSIRO's Data61 - University of Technology Sydney, Shaukat Ali Simula Research Laboratory and Oslo Metropolitan University, Mohammad Reza Mousavi King's College London | ||
17:20 5m | Closing CHASE Program | ||