CHASE 2026
Mon 13 - Tue 14 April 2026 Rio de Janeiro, Brazil
co-located with ICSE 2026

The emotional state of team members has a critical impact on productivity and software quality, particularly in agile environments where communication is constant and work pressure is common, due to constant deadlines. Given this reality, an approach to continuously and automatically monitor emotional states in a team could be essential to maintaining well-being, preventing burnout, and ensuring sustainable collaboration. However, most prior work on this subject relies on public datasets recorded in controlled environments and non-technical languages, which limits applicability in real-world corporate settings where emotional expressions are subtle and audio quality is often poor. Thus, this paper presents a comparative study of Machine Learning (ML), Deep Learning (DL), and text-based Large Language Models (LLMs) for emotion classi- fication in audio segments from real agile software development meetings. In order to achieve that, we collected and annotated a novel dataset of 782 audio excerpts from four agile meetings (in Portuguese). Our results show that models trained on real meeting audio performed well overall (weighted F1-score around 0.85) but struggled with less frequent emotions, confirming the strong class imbalance in real-world data. DL models such as LSTM and GRU did not outperform simpler machine learning baselines, suggesting that most emotional information was already captured by the audio features. Models trained on acted English data failed to generalize to our spontaneous Portuguese meetings dataset, while text-based LLMs reached similar weighted scores (around 0.8) but still missed subtle emotions, with no clear improvement when dialogue context was added. As such, our contributions include: a novel, domain-specific Portuguese speech emotion recognition dataset, and a systematic comparative analysis of acoustic and semantic (LLM) classification approaches that highlights the challenges of deploying emotion recognition, be it audio or text-based in real-world agile settings.

Tue 14 Apr

Displayed time zone: Brasilia, Distrito Federal, Brazil change

14:00 - 15:30
Voices of Industry Panel, Agile, and Teams SessionVoices of the Industry Track / Research Track / CHASE Program at Oceania IX
Chair(s): Reed Milewicz Sandia National Laboratories, Denae Ford Microsoft Research
14:00
5m
Talk
Building an Open AIBOM Standard in the Wild
Voices of the Industry Track
Gopi Krishnan Rajbahadur Queen's University
14:05
5m
Talk
Smart Paste: How Developer Behavior Shaped the Training of an LLM
Voices of the Industry Track
14:10
5m
Talk
Human Dimensions: The Blind Spot in Software Engineering
Voices of the Industry Track
Vini Kanvar IBM India Research Lab
14:15
5m
Talk
When IoT Meets Reality: Human Constraints in Field Deployment
Voices of the Industry Track
Federico Balaguer Stream S.A.
14:20
5m
Talk
How Academic Researchers Navigate Immediate, Near Future, and Moonshot Work in Industry
Voices of the Industry Track
Ilya Zakharov JetBrains Research
14:25
5m
Live Q&A
Voices of Industry Q&A (day 2)
Voices of the Industry Track

14:30
15m
Full-paper
From Customer Proximity to Enterprise Goals: How Agile Teams Perceive and Articulate Value
Research Track
Suvi Ihaksi LUT University, Maria Paasivaara LUT University, Finland & Aalto University, Finland, Sonja Hyrynsalmi LUT University
14:45
15m
Full-paper
Industry Insights on UX–Agile Process Integration: Challenges, Benefits, and Potential Solutions
Research Track
Fayaz Suleman University of North Carolina at Charlotte, David Wilson University of North Carolina at Charlotte
15:00
15m
Full-paper
Emotion Recognition in Agile Software Meetings: A Comparative Study of ML, DL, and Text-based LLM Approaches
Research Track
Eduardo Sardenberg Pontifical Catholic University of Rio de Janeiro (PUC-Rio), Theo Canuto Pontifical Catholic University of Rio de Janeiro (PUC-Rio), Paulo Mann Federal University of Rio de Janeiro (UFRJ), Matheus Utino University of São Paulo (USP), Daniel Coutinho Pontifical Catholic University of Rio de Janeiro (PUC-Rio), Anderson Uchôa Federal University of Ceará, Juliana Alves Pereira PUC-Rio
15:15
15m
Full-paper
Regression Testing in Remote and Hybrid Software Teams: An Exploratory Study of Processes, Tools, and Practices
Research Track
Juliane Pascoal CESAR School, Cleyton Magalhaes Universidade Federal Rural de Pernambuco, Ronnie de Souza Santos University of Calgary