Challenges and Solutions for Organizational Change in the Software Industry: A Tertiary Study
Organizational Change (OC) in the software industry is critical to maintaining competitiveness in a fast-paced environment. However, OC initiatives often face inefficiencies due to a lack of structured methodologies, limited adoption of proven OC models, and reliance on ad hoc practices. This paper identifies existing OC models, critical success factors, and key characteristics that can enhance the efficiency and long-term sustainability of OC initiatives in the software industry. Through a systematic literature review, we analyzed 17 secondary studies addressing the OC theme or its instances that affect the pillars of companies such as technology, processes, and people. The study highlights the limited application of OC models in the software industry, revealing gaps in planning, communication, and stakeholder engagement. Furthermore, it maps and synthesizes 41 OC models and discusses 14 critical factors and 6 characteristics to be considered in OC management. By synthesizing insights from the state-of-the-art on Cultural shifts, Digital transformation, and Software process improvement over the last decade, this research provides practical recommendations and a foundation for adopting structured OC frameworks tailored to the software industry initiatives. Further research should focus on validating these findings, creating customized frameworks, and scaling OC models to different contexts.
Thu 15 MayDisplayed time zone: Brussels, Copenhagen, Madrid, Paris change
15:30 - 17:00 | Session T4a Software Processes and Change ManagementCIbSE 2025 (Main Track) at Salón de Grados - Ada Lovelace Chair(s): Jose Luis de la Vara Universidad de Castilla - La Mancha | ||
15:30 30mFull-paper | Challenges and Solutions for Organizational Change in the Software Industry: A Tertiary Study CIbSE 2025 (Main Track) Rayfran Lima SIDIA R&D Institute, Ana Carolina Oran , Leonardo Marques SiDi Intelligence & Innovation Center, Cesar França CESAR School | ||
16:30 30mFull-paper | An Agent-Oriented Model-Driven Development Process for Cyber-Physical Systems CIbSE 2025 (Main Track) Claudio Navarro , Lorenzo Devia , Jose Emilio Labra Gayo , Carlos Cares Universidad de La Frontera - Chile | ||