Attention Enhanced Entity Recommendation for Intelligent Monitoring in Cloud Systems
Selecting appropriate attributes when configuring automated watchdogs (monitors) is a recurring challenge in operating large cloud services. These decisions are often made manually based on experience, leading to missed incidents or excessive alert noise. Thus, there is a need to automate the monitor configuration setting in a structured manner. In this paper, we present a deployable, data-driven system that recommends monitoring attributes (dimensions) by learning from the configurations and relationships between historical monitors in production. Our approach models monitor entities as a heterogeneous interaction graph and leverages structural and textual information available in real monitoring systems. The system is designed for sparse, large-scale network and integrates into an existing monitor creation workflow. Experiments on production data show significant improvements over prior approaches, and user studies with service owners highlight the usefulness of the recommendations. Beyond the modeling approach, we share lessons learned from deploying the system in practice, including challenges related to scalability, explainability, and user adoption. These insights may inform similar efforts to apply learning-based recommendation in operational software engineering contexts.
Wed 8 JulDisplayed time zone: Eastern Time (US & Canada) change
10:30 - 12:30 | CloudIndustry Papers / Research Papers / Journal-First Paper at MB 2.435 Chair(s): Mariam El Mezouar Royal Military College | ||
10:30 20mTalk | Aloha: Localizing Batch Failures in Large-scale Cloud Systems via Contrast Analysis and Human-in-the-Loop Agent Industry Papers Shenglin Zhang Nankai University, Yujia Wu Nankai University, Jinghuan Ren Nankai University, College of Software, Yongqian Sun Nankai University, Wenwei Gu Nankai University, Chaoyun Zhang Microsoft, Liqun Li Microsoft Research, Qingwei Lin Microsoft, Dongmei Zhang Microsoft, Saravanakumar Rajmohan Microsoft 365, Chetan Bansal Microsoft Research, Minghua Ma Microsoft | ||
10:50 20mTalk | Attention Enhanced Entity Recommendation for Intelligent Monitoring in Cloud Systems Industry Papers Fiza Husain Independent, Anson Bastos Microsoft, Anjaly Parayil Microsoft, Ayush Choure Independent, Chetan Bansal Microsoft Research, Rujia Wang Microsoft, Saravanakumar Rajmohan Microsoft 365 | ||
11:10 20mTalk | An Agentic Framework for Triaging Incidents in Production Cloud Infrastructure Industry Papers Yuhan Yao Microsoft, Yuxuan Jiang University of Michigan Ann-Arbor, Minghua Ma Microsoft, Madhura Vaidya Microsoft, Jieren Deng Microsoft, Yigong Hu Boston University, Chetan Bansal Microsoft Research, Ze Li Microsoft Azure, Murali Chintalapati Microsoft Azure | ||
11:30 20mTalk | TSGuard: Automated User-Centric Incident Diagnosis for AI Workloads in the Cloud Research Papers Yitao Yang The Chinese University of Hong Kong, Yangtao Deng The Chinese University of Hong Kong, Yifan Xiong Microsoft Research, Baochun Li University of Toronto, Hong Xu The Chinese University of Hong Kong, Peng Cheng Microsoft Research Asia Pre-print | ||
11:50 20mTalk | Exploring the impact of cloud computing on software architecture for sustainability: A practitioners' perspective Journal-First Paper | ||
12:10 20mTalk | AccessRefinery: Fast Mining Concise Access Control Intents on Public Cloud Research Papers Ning Kang Xi'an Jiaotong University, Peng Zhang Xi'an Jiaotong University, Jianyuan Zhang Xi'an Jiaotong University, Hao Li Xi'an Jiaotong University, Dan Wang Xi'an Jiaotong University, Zhenrong Gu Xi'an Jiaotong University, Weibo Lin Huawei Cloud, Shibiao Jiang Huawei Cloud, Zhu He Huawei Cloud, Xu Du Huawei Cloud, Longfei Chen Huawei Cloud, Jun Li Huawei, Xiaohong Guan Xi'an Jiaotong University DOI Pre-print | ||