Opportunities and Barriers for AI-Supported Quality Planning in the Automotive Domain: An Interview Survey at Volkswagen
This program is tentative and subject to change.
Modern vehicles are highly complex systems that challenge automotive manufacturers in quality assuring their products. Until today, quality attributes (e.g., weld points, clamping locations) are often planned based on the expertise of engineers. Although the rise of software in the automotive domain has introduced new quality-assurance and planning tools like computer-aided design software or simulations, such software is often fragmented, difficult to use, and rarely standardized across product platforms. In parallel, artificial intelligence (AI) has become more capable and offers means to automate tasks, harmonize data structures, and generate reproducible recommendations. Still, it has not been explored to what extent AI-based software supports or challenges quality planning in the automotive domain. To tackle this gap, we report an interview survey with 13 experts in manufacturing, quality assurance, and software development from Volkswagen. Following qualitative research methods, we applied structured coding to analyze the interviews. Our results indicate persistent shortcomings in existing software tools, particularly with respect to usability, data integration, and reproducibility. At the same time, our interviewees pointed to promising AI use cases, including automated positioning of quality attributes, data validation, and simulations based on digital twinning. However, concerns remain about the trust, transparency, and validation of AI-generated outputs. Our study provides an overview of current practices in quality planning in automotive practice, highlighting factors to improve it through AI. So, we contribute insights for practitioners seeking to improve quality planning for complex systems, while researchers can identify opportunities to design AI-based quality planning for industry.
This program is tentative and subject to change.
Thu 16 AprDisplayed time zone: Brasilia, Distrito Federal, Brazil change
16:00 - 17:30 | Human and Social Aspects 9SE In Practice (SEIP) / Research Track at Oceania V Chair(s): Liliana Pasquale University College Dublin & Lero | ||
16:00 15mTalk | Breaking the Alphabet: Rethinking File Ordering in Code Review Research Track Md Shamimur Rahman University of Saskatchewan, Zadia Codabux University of Saskatchewan, Chanchal K. Roy University of Saskatchewan | ||
16:15 15mTalk | “Still in the Loop”: Coping with Technostress in DevOps Teams and the Impact of GenAI SE In Practice (SEIP) Dharneeka Jeyam Bern University of Applied Sciences, Anna Wiedemann Bern University of Applied Sciences, Gerhard Schwabe University of Zurich, Kadircan Güney Zurich University of Applied Sciences | ||
16:30 15mTalk | Opportunities and Barriers for AI-Supported Quality Planning in the Automotive Domain: An Interview Survey at Volkswagen SE In Practice (SEIP) Henrik Waschke Volkswagen AG & Harz University, Jacob Krüger Eindhoven University of Technology, Thomas Leich Harz University of Applied Sciences, Germany | ||
16:45 15mTalk | Product Manager Practices for Delegating Work to Generative AI: ``Accountability must not be delegated to non-human actors'' SE In Practice (SEIP) Mara Ulloa Northwestern University, Jenna L. Butler Microsoft Research, Sankeerti Haniyur Microsoft Corporation, Courtney Miller Carnegie Mellon University, Barrett Amos Microsoft Research, Advait Sarkar Microsoft Research and University of Cambridge, Margaret-Anne Storey University of Victoria | ||
17:00 15mTalk | Understanding Task Enjoyment in Software Development: A Mixed-Methods Study on Practitioners From Poland and Brazil SE In Practice (SEIP) Klara Borowa Warsaw University of Technology, Bartłomiej Rasztabiga Warsaw University of Technology, Institute of Control and Computation Engineering, Hubert Soroka Warsaw University of Technology, Institute of Control and Computation Engineering, Maciej Tymoftyjewicz Warsaw University of Technology, Institute of Control and Computation Engineering, Rodrigo Rebouças de Almeida Federal University of Paraiba | ||
17:15 15mTalk | Group versus Individual Review Requests: Tradeoffs in Speed and Quality at Mozilla Firefox SE In Practice (SEIP) Matej Kučera None, Marco Castelluccio Mozilla, Daniel Feitosa University of Groningen, Ayushi Rastogi University of Groningen, The Netherlands | ||