SER&IP '21
Fri 4 Jun 2021
co-located with ICSE 2021
Fri 4 Jun 2021 19:00 - 19:45 at SER&IP Room - Session 2 Chair(s): Chetan Bansal

When Microsoft sent everyone to work from home in March 2020, researchers across the company mobilized to study this huge, uncontrolled ‘experiment’. I will discuss the cross-company initiative to coordinate and learn from the wide variety of research projects studying how remote work has affected individuals, teams, and companies. The initiative consists of over 50 research projects, conducted by teams that span a range of disciplines (including engineering, research, marketing, human resources, and facilities) and divisions (including Microsoft Research, Office, Windows, Azure, Xbox, GitHub, and LinkedIn). I will cover some of the over-arching findings around the challenges (and benefits) of work-from-home for collaboration, productivity, and mental well-being. I will then focus on a few studies that I worked on directly – particularly one using Outlook and Teams telemetry data for Microsoft employees, where we try to separate the causal effect of working-from-home from the simultaneous effects of the pandemic. For example, though meeting hours increased, they increased more for those who were already working from home pre-pandemic, suggesting that (in line with previous studies) an individual working from home can be conducive to more focused work, but lead to less collaboration.

Fri 4 Jun

Displayed time zone: Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna change

19:00 - 21:05
Session 2SER&IP '21 at SER&IP Room
Chair(s): Chetan Bansal Microsoft Research
19:00
45m
Keynote
Work-from-home during and after COVID 19
SER&IP '21
Sonia Jaffe Microsoft
19:50
15m
Talk
Exploring the Dimensions of University-Company Collaborations: Research, Talent, and Beyond in a Chaotic COVID-19 World
SER&IP '21
Steven D. Fraser Innoxec, Dennis Mancl MSWX Software Experts
Pre-print
20:05
15m
Talk
Issue Auto-Assignment in Software Projects with Machine Learning Techniques
SER&IP '21
Pre-print Media Attached File Attached
20:20
15m
Talk
Can GraphQL Replace REST? A Study of Their Efficiency and Viability
SER&IP '21
Sri Lakshmi Vadlamani Carleton University, Benjamin Emdon Carleton University, Joshua Arts Carleton University, Olga Baysal Carleton University
Pre-print Media Attached
20:35
15m
Talk
Leveraging Data Scientists and Business Expectations during the COVID-19 Pandemic
SER&IP '21
Wellington Rodrigo Monteiro Pontifícia Universidade Católica do Paraná (PUCPR), Márcio Leandro Do Prado Pontifícia Universidade Católica do Paraná, Gilberto Reynoso-Meza Pontifícia Universidade Católica do Paraná
File Attached
20:50
15m
Talk
On The Gap Between Software Maintenance Theory and Practitioners' Approache
SER&IP '21
Mívian Ferreira Universidade Federal de Minas Gerais, Mariza Bigonha Professor at Federal University of Minas Gerais, Kecia Ferreira Federal Center for Technological Education of Minas Gerais
Pre-print