Rachel is a Principle Research Scientist and Chair of the Computer Sciences Council at IBM T J Watson Research Center, Yorktown Heights, New York. In this role she heads a Council that manages a Research portfolio of exploratory science projects. Prior to this, she led an interdisciplinary team of human-computer interaction experts, user experience designers and user experience engineers. That team most recently worked on several IBM Research’s Trusted AI projects, including the AI Fairness 360 and AI Explainability 360.

Rachel received her doctorate in cognitive psychology from University of Cambridge, UK in 1991. She received a Bachelor of Science in psychology with mathematics and computer science from University of London in 1986. Before coming to IBM Research, she was a Project Lead at Apple Computer’s Advanced Technology Group.