[Emerging Results] Practices to Improve Teamwork in Software Development During the COVID-19 Pandemic: An Ethnographic Study
Context. Due to the COVID-19 pandemic, software professionals had to abruptly shift to ostensibly temporary home offices, which affected teamwork in several ways. Goal. This study aims to explore how these professionals coped with remote work during the pandemic and to identify practices that supported the team activities. Method. Ethnographic methods, including participant observation and qualitative data analysis, were used. Results. Three practices were created by the observed team to improve their engagement: costume meeting, second-language day, and project happy hour. These practices appear to increase individual involvement, improve team cohesion, reduce monotony, and create opportunities for knowledge acquisition. Conclusions. The three observed practices may help remote software teams cope with adversity. More research is needed to determine if these practices work in other settings, including remote-first and hybrid remote / on-site teams, post-pandemic.
Thu 19 MayDisplayed time zone: Eastern Time (US & Canada) change
09:00 - 10:00 | Session 4: Distributed TeamsResearch Papers at CHASE room Chair(s): Alexander Serebrenik Eindhoven University of Technology | ||
09:00 5mOther | Session Opening Research Papers | ||
09:05 15mResearch paper | [Full Paper] Pandemic Agility: Towards a Theory on Adapting to Working From Home Research Papers | ||
09:20 10mVision and Emerging Results | [Emerging Results] Collaboration Tool Choices and Use in Remote Teams: Emerging Results from an Ongoing Study Research Papers Victoria Jackson University of California, Irvine, Andre van der Hoek University of California, Irvine, Rafael Prikladnicki School of Technology at PUCRS University | ||
09:30 10mVision and Emerging Results | [Emerging Results] Practices to Improve Teamwork in Software Development During the COVID-19 Pandemic: An Ethnographic Study Research Papers Pre-print Media Attached | ||
09:40 20mLive Q&A | Final Discussion Research Papers |