The demand for educational technology has increased research into Intelligent Tutoring Systems (ITS) for low-connectivity regions. However, misalignment between requirement discovery and software development hinders adoption. This case study examines the development of an unplugged ITS using dual-track agile development and participatory design to ensure continuous alignment with pedagogical needs. This study contributes to software engineering by demonstrating how dual-track development and participatory design enhance agility while maintaining a user-centered approach, offering a scalable model for ITS applications in low-resource environments.
Niels Doorn Open Universiteit and NHL Stenden University of Applied Sciences, Fernando Pastor Ricós Universitat Politècnica de València, Beatriz Marín Universitat Politècnica de València, Tanja E. J. Vos Universitat Politècnica de València and Open Universiteit