Dr. Dalí F. D. dos Santos is an accomplished IT Expert at Banco Bradesco, where he leads a multidisciplinary team in designing and implementing cutting-edge financial solutions. With a Ph.D. in Computer Science and a robust background in AI and software architecture, Dalí is at the forefront of technological innovation in the financial sector. He played a pivotal role in the development and implementation of the BIA (Bradesco Artificial Intelligence) platform, revolutionizing interactions with clients and employees. As a visionary behind BIA Tech, an internal initiative aimed at enhancing operational efficiency through AI and process automation, Dalí continues to drive innovation across the software development lifecycle.