The Good, the Bad, and the Uncanny: Investigating Diversity Aspects of LLM-Generated Personas for Requirements Engineering
Personas offer an empathetic approach to capturing user requirements, translating user needs into relatable narratives. However, creating personas manually is time-consuming. Large Language Models (LLMs) can generate personas with convincing natural language, challenging traditional methods. Yet, LLM-generated personas may reflect biases from their training data, potentially compromising diversity. Our study explores how diversity is considered in LLM-generated personas through a qualitative user study with 22 participants. Participants generated personas without specific diversity prompts in the first task, revealing how users naturally interact with LLMs. In the second task, participants were explicitly asked to consider diversity aspects when prompting for personas. Analyzing the prompts and outputs showed that users tend to request less diversity unless explicitly instructed. Meanwhile, LLMs can introduce diversity even when not prompted, potentially broadening representation. However, we also found a critical pitfall: LLM-generated personas may appear diverse due to mentioning various aspects but fail to translate them into meaningful implications for requirements engineering. This shows the need for a more deliberate approach when using LLMs for persona creation to ensure diversity is not just performative but genuinely informative for design and development.
Thu 4 SepDisplayed time zone: Brussels, Copenhagen, Madrid, Paris change
16:00 - 17:30 | PersonasResearch Papers / RE@Next! Papers / Journal-First at Salon de Grados Chair(s): Jennifer Horkoff Chalmers and the University of Gothenburg | ||
16:00 30mPaper | The Good, the Bad, and the Uncanny: Investigating Diversity Aspects of LLM-Generated Personas for Requirements Engineering Research Papers Christopher Lazik Humboldt-Universität zu Berlin, Ines Nunes , Lars Grunske Humboldt-Universität zu Berlin, Thomas Kosch Utrecht University, Aaron Ziglowski Humboldt-Universität zu Berlin, Charlotte Kauter Humboldt-Universität zu Berlin, Alina Pryma Humboldt-Universität zu Berlin, Christopher Katins Humboldt-Universität zu Berlin Pre-print | ||
16:30 20mPaper | Who uses personas in requirements engineering: The practitioners’ perspective Journal-First Yi Wang School of Information Technology, Deakin University, Chetan Arora Monash University, Xiao Liu School of Information Technology, Deakin University, Thuong Hoang School of Information Technology, Deakin University, Vasudha Malhotra Deakin University, Ben Cheng School of Information Technology, Deakin University, John Grundy Monash University Link to publication Pre-print | ||
16:50 20mPaper | Continuous Data-Driven Personas Generation: An LLM-based Knowledge Graph Approach RE@Next! Papers Ryota Sugiyama Waseda University, Hironori Washizaki Waseda University, Naoyasu Ubayashi Waseda University, Ryoko Tanahashi Waseda University, Mai Hirabayashi Waseda University, Satoshi Okuda , Ken Toriumi | ||
17:10 20mPaper | Envisioning a Requirements Elicitation Method for Neurodivergent-Inclusive Software RE@Next! Papers Inês Rocha NOVA LINCS & DI -- Nova School of Science and Technology, Ana Moreira NOVA University of Lisbon and NOVA LINCS, João Araújo NOVA LINCS, Universidade NOVA de Lisboa, Grischa Liebel Reykjavik University |