Program-L: Online Help Seeking Behaviors by Blind and Low Vision ProgrammersShort paper
Although the number of blind or low vision (BLV) software developers is the largest minority population of developers with physical disabilities, they are often marginalized in mainstream online programming communities. We studied how BLV developers engage with a BLV-specific programming community called Program-L, by exploring the help-seeking behaviors of novices. We analyzed 173 messages written by 20 novices over a 4-year period and identified the kinds of help they asked for and their justifications for requesting that help. We learned that self disclosure, practical assistance, and community dynamics were all critical activities to support four types of novices: community, domain, programming, and accessibility. The findings of our work give insight into what support can look like for online communities for marginalized software developers.
Thu 15 SepDisplayed time zone: Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna change
11:00 - 12:30 | Session on Code Comprehension & Help SeekingResearch Papers at San Francesco Room Chair(s): Thomas LaToza George Mason University | ||
11:00 15mTalk | Program-L: Online Help Seeking Behaviors by Blind and Low Vision ProgrammersShort paper Research Papers Jazette Johnson University of California - Irvine, Andrew Begel Carnegie Mellon University, Institute for Software Research, Richard Ladner University of Washington, Denae Ford Microsoft Research DOI | ||
11:15 30mTalk | Pinpoint: A Record, Replay, and Extract System to Support Code Comprehension and ReuseFull paper Research Papers Wengran Wang North Carolina State University, Gordon Fraser University of Passau, Mahesh Bobbadi North Carolina State University, Benyamin Tabarsi North Carolina State University, Tiffany Barnes North Carolina State University, Chris Martens North Carolina State University, Shuyin Jiao North Carolina State University, Thomas Price North Carolina State University DOI | ||
11:45 30mTalk | Understanding Similar Code through Comparative ComprehensionFull paper Research Papers DOI | ||
12:15 15mTalk | Exploring Organization of Computational Notebook Cells in 2D SpaceShort paper Research Papers Jesse Harden Virginia Tech, Elizabeth Christman Virginia Tech, Nurit Kirshenbaum University of Hawaii at Manoa, John Wenskovitch Virginia Tech, Jason Leigh University of Hawai‘i at Mānoa, Chris North Virginia Tech DOI |