Where Are We and Where Can We Go on the Road to Reliance-Aware Explainable User Interfaces?
With the widespread use of machine learning for algorithmic decision-making, Explainable Artificial Intelligence (XAI) systems are increasingly important. However, they are not always understandable and trustworthy for end-users, who should know when to rely on AI’s advice to make informed decisions. Hence, adequately presenting explanations in user interfaces (UIs) is essential. This paper investigates proposals in this direction and what is missing to support the design of explainable UIs aware of reliance issues. From a systematic literature review of 1,287 unique papers, we identified 120 secondary studies, of which we selected 22 for analysis. Our findings reveal that studies have been conducted to provide recommendations to specific application domains, and evidence regarding explanation effects on reliance remains inconclusive. We also found a lack of characterization of factors impacting reliance on XAI systems. Furthermore, we provide perspectives to foster appropriate reliance research on explainable UIs.
Thu 5 SepDisplayed time zone: London change
11:00 - 12:30 | Session 7: EvaluationPPIG papers / Research Papers at LT1 Chair(s): Alan Blackwell University of Cambridge | ||
11:00 25mTalk | Ghost in The Paper: Player Reflex Testing with Computational Paper Prototypes PPIG papers Tom Beckmann Hasso Plattner Institute, Eva Krebs Hasso Plattner Institute (HPI), University of Potsdam, Germany, Leonard Geier University of Potsdam; Hasso Plattner Institute, Lukas Böhme Hasso Plattner Institute, University of Potsdam, Potsdam, Germany, Stefan Ramson Hasso Plattner Institute, Germany, Robert Hirschfeld Hasso Plattner Institute; University of Potsdam | ||
11:25 15mShort-paper | RULER: Prebugging with Proxy-Based Programming Research Papers | ||
11:40 15mShort-paper | Where Are We and Where Can We Go on the Road to Reliance-Aware Explainable User Interfaces? Research Papers José Cezar de Souza Filho Université Polytechnique Hauts-de-France, Rafik Belloum , Kathia Oliveira UPHF | ||
11:55 25mTalk | Designing A Multi-modal IDE with Developers: An Exploratory Study on Next-gen Programming Tool Assistance PPIG papers Peng Kuang Lund University, Sweden & WASP, Emma Söderberg Lund University, Martin Höst Malmö University |