EASE 2024
Tue 18 - Fri 21 June 2024 Salerno, Italy

Context: DevOps responds to the growing need of companies to streamline the software development process and thus has experienced widespread adoption in the past few years. However, the successful adoption of DevOps requires companies to address important cultural and organizational changes. Nevertheless, it is crucial to recognize that various DevOps taxonomies exist, both from academic and practitioner perspectives, which may lead to misleading or failed adoption of DevOps. Objective: This paper presents empirical research on the structure of DevOps teams in software-producing organizations. The goal is to better understand the organizational structure and characteristics of teams adopting DevOps by harmonizing the existing knowledge. Methods: To achieve this, we employed a grounded theory approach with collaborative coding, involving two research groups. Inter-Coder Agreement (ICA) was utilized to guide the discussion rounds. We conducted a comprehensive analysis of existing studies on DevOps teams and taxonomies to gain a deeper understanding of the subject. Results: From the analysis, we built a substantive and analytic theory of DevOps taxonomies. The theory is substantive in that the scope of validity refers to the ten secondary studies processed and analytic in that it analyzes ‘‘what is’’ rather than explaining causality or attempting predictive generalizations. A public repository with all the data related to the products resulting from the analysis and generation of the theory is available. Conclusions: We built a theory on DevOps taxonomies and tested whether it harmonizes the existing taxonomies, i.e., whether our theory can instantiate the others. This is the first step to define which taxonomies are best suited to approach DevOps culture and practices according to the companies’ objectives and capabilities.