“Human-centered global software engineering”
The software industry is increasingly becoming more global with stakeholders and infrastructure distributed across the world. Global Software Engineering (GSE) is still challenging, with a considerable share of global projects not meeting the expectations, especially regarding cost savings and time to market.
Over the past decade, research on GSE uncovered that cultural, geographical, and time differences are related to more challenging collaboration, coordination, and communication in global projects. Organizations have drawn on these insights and developed approaches to mitigate the impact of these differences. However, the challenges faced in globally distributing traditional software engineering persist.
Adopting modern approaches such as agile software development gives rise to new difficulties. Uncovering the issues underlying these difficulties deserves more research effort. Moreover, there is also room for investigating how different factors (social, cultural, organization and technical), their differences and complementarities, may foster innovation, new business opportunities, and new approaches to improve SW project performance and quality.
The Research Papers track of ICGSE 2020 solicits novel, high quality submissions on a wide range of topics related to global software engineering. Topics include, but are not limited to:
- Human Aspects of Distributed Development
- Diversity and Inclusion
- Communication, coordination, and collaboration
- Team building
- Trust and social relationships
- Onboarding and socialization of newcomers
- Methods and processes
- Agile methods in distributed settings
- Large-scale agile software
- Lean development
- DevOps
- Hybrid processes
- Remote pair and mob programming
- Open source software development
- Crowdsourcing software development
- SW Architectures and GSE
- SW Architectures and distributions of component ownership
- Global business strategy
- Business models
- Economics
- Hiring in global settings
- Industrial offshoring and outsourcing experiences
- Strategic issues
- Supplier management
- Technologies supporting distributed cooperative work
- Collaboration tools
- ALM/PLM for distributed teams
- Infrastructure for distributed development
- Social media support
- Chatbots
- Education and training
- Educational studies
- GSE curricula
- Lessons learned on the organization of GSE courses
- Emerging Technologies to support/improve/enhance GSE
- Augmented reality/extended reality
- Artificial Intelligence
- Blockchain
- Wearables
Fri 26 JunDisplayed time zone: (UTC) Coordinated Universal Time change
15:00 - 18:00 | Session 1ICSSP / [Joint Event] - ICSSP/ICGSE / Research Papers at ICSSP-ICGSE Chair(s): David Raffo Portland State University, Igor Wiese Federal University of Technology - Paraná (UTFPR) _ ICGSE Theme: Software development communities ICSSP Theme: Software engineering process related case studies | ||
15:00 15mDay opening | Opening [Joint Event] - ICSSP/ICGSE Paolo Tell IT University of Copenhagen, David Raffo Portland State University, Liguo Huang Dept. of Computer Science, Southern Methodist University, Dallas, TX, 75205, Igor Steinmacher Northern Arizona University, Ricardo Britto Ericsson / Blekinge Institute of Technology, Paul Clarke , Eray Tüzün Bilkent University | ||
15:15 10mDay opening | LogisticsRecorded [Joint Event] - ICSSP/ICGSE Paolo Tell IT University of Copenhagen | ||
15:25 45mKeynote | Global Software Engineering in the Age of GitHub and Zoom. How collaboration technologies and the mainstreaming of open source have changed global software engineering.Keynote [Joint Event] - ICSSP/ICGSE Jim Herbsleb Carnegie Mellon University | ||
16:10 15mResearch paper | On the Detection of Community Smells using Genetic Programming-based Ensemble Classifier Chain Research Papers Nuri Almarimi Ecole de technologie supérieure (ETS), Montreal, Ali Ouni ETS Montreal, University of Quebec, Moataz Chouchen Ecole de technologie supérieure (ETS), Montreal, Islem Saidani Ecole de technologie supérieure (ETS), Montreal, Mohamed Wiem Mkaouer Rochester Institute of Technology | ||
16:25 15mResearch paper | Understanding Collaborative Software Development: An Interview Study Research Papers Kattiana Constantino Universidade Federal de Minas Gerais (UFMG), Shurui Zhou Carnegie Mellon University, USA / University of Toronto, CA, Mauricio Souza UFLA, Eduardo Figueiredo UFMG, Christian Kästner Carnegie Mellon University | ||
16:40 15mResearch paper | A Case Study on Tool Support for Collaboration in Agile Development Research Papers Fabio Calefato University of Bari, Andrea Giove University of Bari, Filippo Lanubile University of Bari, Marco Losavio Klopotek Software & Technology Services Italia | ||
16:55 15mFull-paper | Experimentation for Business-to-Business Mission-Critical Systems: A Case Study ICSSP David Issa Mattos Chalmers University of Technology, Anas Dakkak Ericsson, Jan Bosch , Helena Holmström Olsson Malmö University | ||
17:10 15mFull-paper | Digital Re-imagination of Software and Systems Processes for Quality Engineering: iSPIN Approach ICSSP Padmalata Nistala TCS Research, Asha Rajbhoj TCS Research, Vinay Kulkarni Tata Consultancy Services Research, Kesav Vithal Nori IIIT Hyderabad | ||
17:25 15mFull-paper | Process Inspection Support: an Industrial Case Study ICSSP Christoph Mayr-Dorn Johannes Kepler University Linz, Johann Tuder Johannes Kepler University Linz, Alexander Egyed Johannes Kepler University, Linz | ||
Sat 27 JunDisplayed time zone: (UTC) Coordinated Universal Time change
06:00 - 09:00 | Session 2Research Papers / Experience Reports / ICSSP / [Joint Event] - ICSSP/ICGSE at ICSSP-ICGSE Chair(s): Tony Clear Auckland University of Technology, Regina Hebig Chalmers University of Technology & University of Gothenburg, Paolo Tell IT University of Copenhagen _ ICGSE Theme: Trust and culture in GSD ICSSP Theme: Enterprise processes for Agile and DevOps | ||
06:00 5mDay opening | OpeningRecorded [Joint Event] - ICSSP/ICGSE | ||
06:05 10mDay opening | LogisticsRecorded [Joint Event] - ICSSP/ICGSE Paolo Tell IT University of Copenhagen | ||
06:15 15mExperience report | Prioritizing trust in a globally distributed software engineering team to overcome complexity and make releases a non-event Experience Reports Prasad Kabbur Siemens Healthcare Pvt. Ltd., Mani Vs Siemens Healthcare Pvt. Ltd., Juergen Schuelein Siemens Healthineers | ||
06:30 15mResearch paper | On Value Creation in Developer Relations (DevRel): a practitioners’ perspective Research Papers Awdren Fontão Federal University of Mato Grosso do Sul (UFMS), Sergio Cleger-Tamayo SIDIA Institute of Science and Technology, Igor Scaliante Wiese Federal University of Technology – Paraná - UTFPR, Rodrigo Santos UNIRIO - Universidade Federal do Estado do Rio de Janeiro, Arilo Claudio Dias Neto Universidade Federal do Amazonas | ||
06:45 15mFull-paper | Generating Use Case Scenarios from User Stories ICSSP Fabian Gilson University of Canterbury, Matthias Galster University of Canterbury, François Georis University of Namur | ||
07:00 15mFull-paper | On the Role of Software Architecture in DevOps Transformation: An Industrial Case Study ICSSP | ||
07:15 15mFull-paper | Action-based recommendation in Pull-request development ICSSP Muhammad Ilyas Azeem Institute of Software, University of Chinese Academy of Sciences, Beijing, China, Sebastiano Panichella Zurich University of Applied Sciences, Andrea Di Sorbo University of Sannio, Alexander Serebrenik Eindhoven University of Technology, Qing Wang Institute of Software, Chinese Academy of Sciences | ||
07:30 15mResearch paper | The Design Thinking of Co-located vs. Distributed Software Developers: Distance Strikes Again! Research Papers Rodi Jolak Chalmers | University of Gothenburg, Andreas Wortmann RWTH Aachen University, Grischa Liebel Reykjavik University, Eric Umuhoza Carnegie Mellon University-Africa, Michel R. V. Chaudron Chalmers | University of Gothenburg | ||
07:45 15mResearch paper | Attending to Implicit Bias as a Way to Move Beyond Negative Stereotyping in GSE Research Papers Stina Matthiesen Department of Computer Science, University of Copenhagen, Pernille Bjørn University of Copenhagen, Denmark & University of Washington, USA, Claus Trillingsgaard EG A/S | ||
08:00 15mExperience report | Developing a Multi-Cultural Conversational Agent With a Globally Distributed Team Experience Reports Elayne Ruane University College Dublin, Anthony Ventresque Lero and University College Dublin, Ross Smith Microsoft | ||
08:15 15mFull-paper | Occurrence Frequency and All Historical Failure Information Based Method for TCP in CI ICSSP Ying Shang Beijing University of Chemical Technology, Qianyu Li Beijing University of Chemical Technology, Yang Yang Beijing University of Chemical Technology, Zheng Li University of Concepción | ||
08:30 15mDoctoral symposium paper | How to Treat the Use of Grey Literature in Software Engineering ICSSP Xin Zhou State Key Laboratory of Novel Software Technology, Software Institute, Nanjing University | ||
15:00 - 18:00 | Session 3Research Papers / Experience Reports / ICSSP / [Joint Event] - ICSSP/ICGSE / Journal First at ICSSP-ICGSE Chair(s): Fabio Calefato University of Bari, Paul Clarke , Marco Gerosa Northern Arizona University _ ICGSE Theme: Onboarding and community evolution ICSSP Theme: Machine Learning, AI and Microservices Architectures | ||
15:00 5mDay opening | OpeningRecorded [Joint Event] - ICSSP/ICGSE | ||
15:05 15mResearch paper | TasRec: A Framework for Task Recommendation in Crowdsourcing Research Papers Kumar Abhinav Accenture Labs, Gurpriya Kaur Bhatia Indraprastha Institute of Information Technology, Delhi, Alpana Dubey Accenture Labs, India, Sakshi Jain Accenture, Nitish Bhardwaj Accenture Technology Labs | ||
15:20 15mTalk | From Art to Science: Evolution of Community Development Journal First | ||
15:35 15mFull-paper | Process Implications of Executable Domain Models for Microservices Development ICSSP | ||
15:50 15mFull-paper | Do Instance-level Review Diagrams Support Validation Processes of Cyber-Physical System Specifications ICSSP Marian Daun University of Duisburg-Essen, Jennifer Brings University of Duisburg-Essen, Thorsten Weyer University Koblenz-Landau | ||
16:05 15mFull-paper | Onboarding Bot for Newcomers to Software Engineering ICSSP James Dominic Clemson University, Charles Ritter Clemson University, Paige Rodeghero Clemson University | ||
16:20 15mExperience report | How do newcomers learn work process in Global Software Development (GSD)? A survey study from the perspective of newly project leaders Experience Reports Raquel Cunha SIDIA Institute of Science and Technology, Fernanda Souza SIDIA Institute of Science and Technology, Franciney Lima SIDIA Institute of Science and Technology, Bruno Bonifácio Universidade Federal do Amazonas - UFAM | ||
16:35 15mExperience report | Designing Engineering Onboarding for 60+ Nationalities Experience Reports Julian Harty Commercetest Limited | ||
16:50 15mFull-paper | From Ad-Hoc Data Analytics to DataOps ICSSP Aiswarya Munappy Chalmers University of Technology, David Issa Mattos Chalmers University of Technology, Jan Bosch , Helena Holmström Olsson Malmö University, Anas Dakkak Ericsson | ||
17:05 15mFull-paper | Emerging and Changing Tasks in the Development Process for Machine Learning Systems ICSSP Hanyan Liu Chalmers | University of Gothenburg, Samuel Eksmo Chalmers | University of Gothenburg, Johan Risberg IBM Sweden, Regina Hebig University of Gothenburg | ||
17:20 15mFull-paper | Developing ML/DL Models: A Design Framework ICSSP | ||
Sun 28 JunDisplayed time zone: (UTC) Coordinated Universal Time change
06:00 - 09:00 | Session 4Experience Reports / ICSSP / Industry Talks / [Joint Event] - ICSSP/ICGSE at ICSSP-ICGSE Chair(s): Ricardo Britto Ericsson / Blekinge Institute of Technology, Klaas-Jan Stol University College Cork and Lero, Ireland, Eray Tüzün Bilkent University _ ICGSE Theme: Process and requirements ICSSP Theme: Empirical studies and experience reports on agile and hybrid processes | ||
06:00 5mDay opening | OpeningRecorded [Joint Event] - ICSSP/ICGSE | ||
06:05 15mExperience report | Moray-STF: A Novel Approach for Requirement Definition for GSD Projects in a Mobile Ecosystem Experience Reports Klinsman M. Goncalves SIDIA R&D Institute, Yasmine G Vaz SIDIA R&D Institute, Eberth F. Cruz SIDIA R&D Institute, Rafael E. Silva SIDIA R&D Institute, Lineker Souza SIDIA R&D Institute, Fábio M. Azevedo SIDIA R&D Institute, Eduardo D. Sardinha SIDIA R&D Institute, Paulo Fonseca SIDIA R&D Institute, Cícero Augusto De Lara Pahins SIDIA Research Institute | ||
06:20 15mExperience report | Using a Tool-based Approach to Comply with Smartphone User Manual Regulations in Latin America Countries Experience Reports Klinsman M. Goncalves SIDIA R&D Institute, Yasmine G Vaz SIDIA R&D Institute, Eberth F. Cruz SIDIA R&D Institute, Rafael E. Silva SIDIA R&D Institute, Lineker Souza SIDIA R&D Institute, Fábio M. Azevedo SIDIA R&D Institute, Eduardo D. Sardinha SIDIA R&D Institute, Paulo Fonseca SIDIA R&D Institute, Cícero Augusto De Lara Pahins SIDIA Research Institute | ||
06:35 15mFull-paper | Constructing a Hybrid Software Process Simulation Model in Practice: An Exemplar from Industry ICSSP Yue Li Oxford-Hainan Blockchain Research Institute, He Zhang Nanjing University, Liming Dong Nanjing University, Bohan Liu Nanjing University, Jinyu Ma Nanjing University | ||
06:50 15mFull-paper | How are Hybrid Development Approaches Organized? - A Systematic Literature Review ICSSP Nils Prenner Leibniz Universität Hannover, Software Engineering Group, Carolin Unger-Windeler Leibniz Universität Hannover, Software Engineering Group, Kurt Schneider Leibniz Universität Hannover, Software Engineering Group | ||
07:05 15mFull-paper | Determining Context Factors for Hybrid Development Methods with Trained Models ICSSP Jil Klünder Leibniz Universität Hannover, Dzejlana Karajic University of Passau, Paolo Tell IT University of Copenhagen, Oliver Karras Leibniz University Hannover, Christian Muenkel Leibniz University Hannover, Jürgen Münch Reutlingen University, Stephen MacDonell Auckland University of Technology, Regina Hebig University of Gothenburg, Marco Kuhrmann University of Passau | ||
07:20 15mIndustry talk | Observability Driven Development and Continuous Delivery Industry Talks | ||
07:35 15mExperience report | Expanding the responsibility of an offshore team and sustainably increasing business value using SAFe Experience Reports Alaukikdev Pandya Siemens Healthineers, V. S. Mani Siemens , Ansuman Pattanayak Siemens Healthineers | ||
07:50 15mExperience report | Hybrid Sourcing: Novel Combination of Crowdsourcing and Inner-sourcing for Software Developments Experience Reports | ||
08:05 15mFull-paper | Charting Coordination Needs in Large-Scale Agile Organizations with Boundary Objects and Methodological Islands ICSSP Rashidah Kasauli Chalmers | University of Gothenburg, Rebekka Wohlrab Chalmers University of Technology | Systemite AB, Eric Knauss Chalmers University of Technology and University of Gothenbrug, Jan-Philipp Steghöfer Chalmers | University of Gothenburg, Jennifer Horkoff Chalmers and the University of Gothenburg, Salome Maro Chalmers | University of Gothenburg | ||
08:20 15mDoctoral symposium paper | Towards Improving the Organization of Hybrid Development Approaches ICSSP Nils Prenner Leibniz Universität Hannover, Software Engineering Group | ||
15:00 - 18:00 | Session 5[Joint Event] - ICSSP/ICGSE / Research Papers / ICSSP / Experience Reports at ICSSP-ICGSE Chair(s): Josiane Kroll University of Manitoba, Leon Osterweil _ ICGSE Theme: Tools for GSD ICSSP Theme: Applied Software Engineering Practices | ||
15:00 5mDay opening | OpeningRecorded [Joint Event] - ICSSP/ICGSE | ||
15:05 45mKeynote | Preventing Undesirable Behavior of Intelligent MachinesKeynote [Joint Event] - ICSSP/ICGSE Yuriy Brun University of Massachusetts Amherst Link to publication DOI Pre-print | ||
15:50 15mExperience report | Challenges in scaling AI-powered distributed software product Experience Reports Rajeev Kumar Gupta Siemens Healthineers India LLP, Balaji B Siemens Healthineers India LLP, Mekanathan Venkatachalapathy Siemens, Ferose Khan Jeberla Siemens | ||
16:05 15mExperience report | Developing a Release Management Tool to Support Global Software Development: An Experience Report on Android Platform Experience Reports Hualter Oliveira Barbosa SIDIA Institute of Science and Technology, Witalo Albuquerque SIDIA Institute of Science and Technology, Alexandre Bandeira SIDIA Institute of Science and Technology, Luis Albuquerque SIDIA Institute of Science and Technology, Ueslei Pivoto SIDIA Institute of Science and Technology, Fernando Pires SIDIA Institute of Science and Technology, Bruno Bonifácio Universidade Federal do Amazonas - UFAM | ||
16:20 15mResearch paper | GLOBAL-MANAGER: A Serious Game for providing training in Project Manager Skills Research Papers Rubén Marquez University of Castilla-La Mancha, Aurora Vizcaíno Universidad de Castilla - La Mancha, Felix García University of Castilla-La Mancha, Antonio Manjavacas University of Castilla-La Mancha | ||
16:35 15mFull-paper | Why do Software Teams Deviate from Scrum? Reasons and Implications ICSSP Mohamad Mortada Chalmers | University of Gothenburg, Hamdy Michael Ayas Chalmers | University of Gothenburg, Regina Hebig University of Gothenburg | ||
16:50 15mFull-paper | EcoKnow: Engineering Effective, Co-created and Compliant Adaptive Case Management Systems for Knowledge Workers ICSSP Thomas T. Hildebrandt University of Copenhagen, Amine Abbad Andaloussi Technical University of Denmark, Lars Rune Christensen IT University of Copenhagen, Søren Debois IT University of Copenhagen, Nicklas Pape Healy Syddjurs Municipality, Hugo A. López IT University of Copenhagen, Denmark & DCR Solutions A/S, Morten Marquard DCR Solutions A/S, Naja Holten Møller University of Copenhagen, Anette C. M. Petersen IT University of Copenhagen, Tijs Slaats University of Copenhagen, Barbara Weber St. Gallen University | ||
17:05 10mDay closing | Closing [Joint Event] - ICSSP/ICGSE Paolo Tell IT University of Copenhagen, David Raffo Portland State University, Liguo Huang Dept. of Computer Science, Southern Methodist University, Dallas, TX, 75205 | ||
17:15 10mAwards | Awards ceremony [Joint Event] - ICSSP/ICGSE Igor Steinmacher Northern Arizona University, Ricardo Britto Ericsson / Blekinge Institute of Technology, Josiane Kroll University of Manitoba, Paul Clarke , Eray Tüzün Bilkent University | ||
Accepted Papers
Call for papers
International Conference on Global Software Engineering (ICGSE 2020)
“Human-centered global software engineering”
The Research Papers track of ICGSE 2020 solicits novel, high-quality submissions on a wide range of topics related to global software engineering. Topics include, but are not limited to:
- Human Aspects of Distributed Development
- Diversity and Inclusion
- Communication, coordination, and collaboration
- Team building
- Trust and social relationships
- Onboarding and socialization of newcomers
- Methods and processes
- Agile methods in distributed settings
- Large-scale agile software
- Lean development
- DevOps
- Hybrid processes
- Remote pair and mob programming
- Open source software development
- Crowdsourcing software development
- SW Architectures and GSE
- SW Architectures and distributions of component ownership
- Global business strategy
- Business models
- Economics
- Hiring in global settings
- Industrial offshoring and outsourcing experiences
- Strategic issues
- Supplier management
- Technologies supporting distributed cooperative work
- Collaboration tools
- ALM/PLM for distributed teams
- Infrastructure for distributed development
- Social media support
- Chatbots
- Education and training
- Educational studies
- GSE curricula
- Lessons learned on the organization of GSE courses
- Emerging Technologies to support/improve/enhance GSE
- Augmented reality/extended reality
- Artificial Intelligence
- Blockchain
- Wearables
How to submit
All submissions must conform to the formatting and submission instructions and must not exceed 10 pages (full) and 5 pages (short) for the main text, including all figures, tables, appendices, etc. Two more pages containing only references are permitted. All submissions must be in PDF. All submissions must be in PDF. The page limit is strict, and it will not be possible to purchase additional pages at any point in the process (including after the paper is accepted).
Formatting instructions are available at https://www.acm.org/publications/proceedings-template for both LaTeX and Word users. LaTeX users must use the provided acmart.cls and ACM-Reference-Format.bst without modification, enable the conference format in the preamble of the document (i.e., \documentclass[sigconf,review]{acmart}), and use the ACM reference format for the bibliography (i.e., \bibliographystyle{ACM-Reference-Format}). The review option adds line numbers, thereby allowing referees to refer to specific lines in their comments.
By submitting to the ICGSE 2020 Research Track, authors acknowledge that they are aware of and agree to be bound by the ACM Policy and Procedures on Plagiarism (https://www.acm.org/publications/policies/plagiarism) and the IEEE Plagiarism FAQ (https://www.ieee.org/publications/rights/plagiarism/plagiarism-faq.html). In particular, papers submitted to ICGSE 2020 must not have been published elsewhere and must not be under review or submitted for review elsewhere whilst under consideration for ICGSE 2020. Contravention of this concurrent submission policy will be deemed a serious breach of scientific ethics, and appropriate action will be taken in all such cases. To check for double submission and plagiarism issues, the chairs reserve the right to (1) share the list of submissions with the PC Chairs of other conferences with overlapping review periods and (2) use external plagiarism detection software, under contract to the ACM or IEEE, to detect violations of these policies.
Submissions to the Research Track that meet the above requirements can be made via Easychair by the submission deadline. We encourage the authors to upload their paper info early (and can submit the PDF later) to properly enter their conflicts.
Any submission that does not comply with these requirements may be desk rejected by the Technical Track PC Chairs without further review.
Upon notification of acceptance, authors of accepted papers will be asked to complete a copyright form and will receive further instructions for preparing their camera ready versions. At least one author of each accepted paper is expected to register and present the results at the ICGSE 2020 conference. ICGSE 2020 has the right to pull papers out of the proceedings if there is no associated registration by two weeks past the early registration deadline. All accepted contributions with at least one registered author will be published in the conference electronic proceedings and appear in the digital libraries of both IEEE and ACM.
Open Science Policy
ICGSE 2019 encourages authors to submit replication packages and/or data sets with their papers, for the sake of transparency as replicability, as well as for facilitating the peer review process. The following guidelines are recommendations and not mandatory. Your choice will not affect the review process for your paper. Should you decide to embrace this policy, we strongly encourage you to archive empirical datasets on Zenodo or Dataverse, following Google guidelines to dataset providers, and share analysis scripts on freely accessible code repositories such as GitHub, GitLab, and Bitbucket.
ICGSE 2020 also encourages authors to self-archive a preprint of your accepted manuscript in arXiv.org or other similar open repositories. This is allowed by ACM and IEEE publishers for ICSE proceedings. Note that the final version of the paper, as laid out by the publisher, cannot be self-archived. Instead, manuscript with reviewer comments addressed must be used, but before applying the camera-ready instructions and templates.
Feel free to contact the ICGSE 2020 PCs for more details.
Important dates
- Abstract submission: Jan 24, 2020 (AoE)
- Paper submission: Jan 31, 2020 (AoE)
- Acceptance notification: Feb 27, 2020 (AoE)
- Camera-ready due: Mar 15, 2020 (AoE)
- ICGSE: May 23-24, 2020
Program Chairs:
Igor Steinmacher (Northern Arizona University, USA)
Ricardo Britto (Ericsson/Blekinge Institute of Technology, Sweden)