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Requirements Engineering 2021
Mon 20 - Fri 24 September 2021
Thu 23 Sep 2021 09:00 - 09:20 at Basilica - Human Barriers Chair(s): Colin C. Venter

Human barriers were found to impede the acceptance, adoption, or the effective use of technology, manifested as under-usage of systems, non-compliance with regulations, short-term use of behavioral change systems, and more. These barriers can be overcome only by meeting appropriate requirements. However, such requirements are frequently overlooked. Different visual models are offered for supporting the derivation of requirements from, e.g., goals and emotions; however, we found no visualization techniques that support the elicitation of requirements derived from known human barriers. The recruitment of Service Design visualization methods for visually expressing such barriers may help bridge this gap. This paper presents this vision and a demonstration for the case of Electronic Health Records, utilizing the Causal Loop Diagram to represent clinicians’ barriers when using a system. The visualization enabled by the diagram allows, for example, identification of use cases in which the system output may be over-loaded with information (inducing cognitive overload) and still lacking relevant information (e.g., patient information beyond their clinical data), ultimately leading to suboptimal clinical decisions. This demonstration indicates the promise of this approach for eliciting frequently missed requirements rooted in users’ cognitive barriers, and potentially in the future also for addressing the cognitive barriers experienced by requirements engineers.

Thu 23 Sep

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08:00 - 09:20
Human BarriersResearch Papers / RE@Next! Papers at Basilica
Chair(s): Colin C. Venter University of Huddersfield

Go to midspace

08:00
30m
Talk
The Rise and Fall of COVID-19 Contact-Tracing Apps: when NFRs Collide with PandemicResearch Paper
Research Papers
Muneera Bano School of Information Technology, Deakin University, Chetan Arora Deakin University, Didar Zowghi University of Technology Sydney (UTS), Alessio Ferrari CNR-ISTI
08:30
30m
Talk
The Role of Linguistic Relativity on the Identification of Sustainability Requirements: An Empirical StudyResearch Paper
Research Papers
Yen Dieu Pham University of Hamburg, Abir Bouraffa , Marleen Hillen University of Hamburg, Walid Maalej University of Hamburg
09:00
20m
Talk
Representing Human Barriers in Requirements Engineering: The Case of Electronic Health RecordsRE@Next
RE@Next! Papers
Meira Levy Shenkar College of Engineering, Design and Art, Michal Pauzner Shenkar College of Engineering, Design,Art, Irit Hadar University of Haifa