Name:Raman Saxena

Bio:

Dr. Raman Saxena is a Professor of Practice and earned a Ph.D from Indian Institute of Technology, Guwahati.

PhD. In Human Centered Design for Financial Inclusion and FinTech from Indian Institute of Technology Guwahati, India. My PhD. is motivated from the event of Demonetization and Initiatives around Digital Payments, Less-cash India and Financial Inclusion and explores the factors which influence the Acceptance and Adoption of Mobile Financial Services (MFS) especially Mobile Payments/Mobile Money among the Low Income Population in urban India. The thesis suggest a framework combining Human/User-Centered Design (H/UCD) and Technology Adoption Model (TAM) for a Pro-poor Mobile Financial Service built around their day to day financial needs and transaction behaviour for higher acceptance and adoption. The thesis also suggests eleven inclusive features which could help in self motivated acceptance and adoption of these services leading the marginalized unbanked low income population under the ambit of Financial Inclusion without any Push or Force.

25 years professional and senior leadership experience in Human-Centered Design, Design Thinking, Design Research, Field Research, Product Management & Innovation, Human-Computer Interaction, Design for Social Impact, and Design Education. I have led diverse teams of professionals at the Senior Director level in a wide range of organizations, including Siemens, Nokia, Network Programs, Human Factors Int., and CA Technologies, etc. in International & multicultural environments (US, Europe, China & India). I have been actively engaged with academic institutions as visiting professor, mentor and advisory board member, including IIT Kanpur, NIFT Hyderabad, IIITDM-Jabalpur, Ambedkar University Delhi, IIM Bangalore, ISB Hyderabad, and CDI Srinagar, etc.

With the passion of creating communities and partnerships, I initiated a platform for design professionals in Hyderabad, which grow as a community of design in many cities. In 2007, it transformed into a non-profit trust as USID Foundation (Universal, Sustainable, Innovative Design for social change www.usidfoundation.org) that I co-founded. I have conceptualized & curated many events, including Delhi Design Festival, USID Conferences, USID Gurukul workshops for University students, Gurukul in School program to introduce design thinking among school children and eco-system exploration of rural India, a research journey by road.

I am also supporting a startup initiative with my colleagues. the startup is focussed on learning, up-skilling and growth eco-system for the BoP and micro entrepreneurs.

Country:India

Affiliation:IIIT Hyderabad

Research interests:Human-Centered Design, HCI