I’m a Philosophy and Business major who took an unexpected leap into the tech world after moving cross-country to San Francisco in the mid-nineties drawn by the weather and house music. My career began humbly in a Bank of America call center, where I stumbled into quality analysis and testing—a role that sparked a passion for improving how teams deliver value. Over the years, my journey has included stints as Director of Product Operations at Yahoo and as Senior Director of Development and Product Operations at Optimizely. Today, as Organizational Agility Lead at Nextdoor, I help align teams with purpose and delivery through a pragmatic blend of agile practices. My focus has always been on evolving systems incrementally, scaling success sustainably, and ensuring teams and individuals thrive in the process. Prior experience reports include Enterprise Service Planning at Optimizely (Agile 2019), From 20/20 Hindsight to ESP at Optimizely (Lean Kanban North America 2017), and The Continuing Adventures of Yahoo’s Agile Transformation (Agile India 2012).