ICSE 2024
Fri 12 - Sun 21 April 2024 Lisbon, Portugal

A type of meeting that has been understudied in the software engineering literature to date is what we term the software maintenance meeting: a regularly scheduled team meeting in which emergent issues are addressed that are usually out of scope of the daily stand-up but not necessarily challenging enough to warrant an entirely separate meeting. These meetings tend to discuss a wide variety of topics and are crucial in keeping software development projects going, but little is known about these meetings and how they proceed. In this paper, we report on a single exploratory case study in which we analyzed ten consecutive maintenance meetings from a major healthcare software provider. We analyzed what kind of information is brought into the discussions held in these meetings and how, what outcomes arose from the discussions, and what information was captured for downstream use. Our findings are varied, giving rise to both practical considerations for those conducting these kinds of meetings and new research directions toward further understanding and supporting them.

Fri 19 Apr

Displayed time zone: Lisbon change

11:00 - 12:30
Human and Social Aspects, and Requirements 2Research Track / Software Engineering in Society at Maria Helena Vieira da Silva
Chair(s): Silvia Abrahão Universitat Politècnica de València
11:00
15m
Talk
Novelty Begets Popularity, But Curbs Participation - A Macroscopic View of the Python Open-Source Ecosystem
Research Track
Hongbo Fang Carnegie Mellon University, Jim Herbsleb Carnegie Mellon University, Bogdan Vasilescu Carnegie Mellon University
Pre-print
11:15
15m
Talk
Characterizing Software Maintenance Meetings: Information Shared, Discussion Outcomes, and Information Captured
Research Track
Adriana Meza Soria MIT-IBM Watson AI Lab, Taylor Lopez University of California, Irvine, Liz Seero Colorado College, Negin Mashhadi University of California, Irvine, Emily Evans Colorado College, Janet Burge Colorado College, André van der Hoek University of California, Irvine
Link to publication
11:30
15m
Talk
Predicting open source contributor turnover from value-related discussions: An analysis of GitHub issues
Research Track
Jack Jamieson NTT Social Informatics Laboratories, Naomi Yamashita NTT Communication Science Laboratories, Eureka Foong University of Tokyo
11:45
15m
Talk
On the Helpfulness of Answering Developer Questions on Discord with Similar Conversations and Posts from the Past
Research Track
Alexander Lill University of Zurich, André N. Meyer University of Zurich, Thomas Fritz University of Zurich
12:00
15m
Talk
Exploring Assessment Criteria for Sustainable Software Engineering Processes
Software Engineering in Society
Michael Wahler Zurich University of Applied Sciences (ZHAW), Norbert Seyff University of Applied Sciences and Arts Northwestern Switzerland FHNW, Maria Susana Soriano Ramirez Zurich University of Applied Sciences (ZHAW)
Pre-print
12:15
15m
Talk
Adaptive User Interfaces for Software Supporting Chronic Disease
Software Engineering in Society
Wei Wang Monash University, Hourieh Khalajzadeh Deakin University, Australia, John Grundy Monash University, Anuradha Madugalla Monash University, Australia, Humphrey Obie Monash University
Pre-print Media Attached