Attribution-based Personas in Virtual Software Engineering Education
The COVID-19 pandemic and the consequent introduction of virtual collaboration has introduced educators to unexpected situations and challenges. One of these challenges is social distance, which minimizes knowledge on another person’s character, and leaves room to misconceptions. Perceptions on a person’s personality are also referred to as dispositional attributions, and when misplaced, lead to alternative educator-student dynamics. This paper studies dispositional attributions exhibited by software engineering educators in higher education and aims at raising awareness of potential misconceptions affecting the educator-student relationship caused by the virtual setting. We performed a case study in a practical university course with twelve distributed software engineering teams, each led by one or two educators. The course was conducted entirely virtually during the COVID-19 pandemic. The research process included discovering, categorising, and modelling attribution-based personas preceded by qualitative and quantitative research methods of semi-structured interviews and survey questionnaires. These personas represent the subjects of potential misconceptions, and encapsulate typical behaviours and attributions. Our research resulted in the creation of seven personas: the Unprofessional, Ego is the Enemy, L’Etranger, the Loner, the Underperformer, Hiding but not Seeking and Distraction Monster. These personas differ primarily in terms of character traits and motivation attributed to them. The results provide evidence that the virtual setting of the course can lead to several dispositional attributions. Educators in virtual software engineering settings should be aware of these attributions and their potential impact on the educator-student relation.
Fri 19 MayDisplayed time zone: Hobart change
13:45 - 15:15 | SE educationSEET - Software Engineering Education and Training at Meeting Room 109 Chair(s): Alexander Serebrenik Eindhoven University of Technology | ||
13:45 15mTalk | Persona-based Assessment of Software Engineering Student Research Projects: An Experience Report SEET - Software Engineering Education and Training Chetan Arora Monash University, Laura Tubino Deakin University, Andrew Cain School of Information Technology, Deakin University, Kevin Lee Deakin University, Vasudha Malhotra Deakin University | ||
14:00 15mTalk | Exposing Software Engineering Students to Stressful Projects: Does Diversity Matter? SEET - Software Engineering Education and Training Isabella Graßl University of Passau, Gordon Fraser University of Passau, Stefan Trieflinger Reutlingen University, Marco Kuhrmann Reutlingen University Pre-print | ||
14:15 15mTalk | “Software is the easy part of Software Engineering” - Lessons and Experiences from A Large-Scale, Multi-Team Capstone Course SEET - Software Engineering Education and Training Ze Shi (Zane) Li University of Victoria, Canada, Nowshin Nawar Arony University of Victoria, Kezia Devathasan University of Victoria, Daniela Damian University of Victoria Pre-print | ||
14:30 15mTalk | Attribution-based Personas in Virtual Software Engineering Education SEET - Software Engineering Education and Training Klaudia Madhi School of Computation, Information and Technology, Technical University of Munich, Munich, Germany, Lara Marie Reimer School of Computation, Information and Technology, Technical University of Munich, Munich, Germany; Institute for Digital Medicine, University Hospital Bonn, Bonn, Germany, Stephan M. Jonas Institute for Digital Medicine, University Hospital Bonn, Bonn, Germany | ||
14:45 15mTalk | Leveraging Diversity in Software Engineering Education through Community Engaged Learning and a Supportive Network SEET - Software Engineering Education and Training Nowshin Nawar Arony University of Victoria, Kezia Devathasan University of Victoria, Ze Shi (Zane) Li University of Victoria, Canada, Daniela Damian University of Victoria Pre-print |