A Model for Understanding and Reducing Developer Burnout
Job burnout is a type of work-related stress associated with a state of physical or emotional exhaustion that also involves a sense of reduced accomplishment and loss of personal identity. Burnt out can affect one’s physical and mental health and has become a leading industry concern and can result in high workforce turnover. Through an empirical study at Globant, a large multi-national company, we created a theoretical model to evaluate the complex interplay among organizational culture, work satisfaction, and team climate, and how they impact developer burnout. We conducted a survey of developers in software delivery teams (n=3,281) to test our model and analyzed the data using structural equation modeling, moderation, and multi-group analysis. Our results show that Organizational Culture, Climate for Learning, Sense of Belonging, and Inclusiveness are positively associated with Work Satisfaction, which in turn is associated with Reduced Burnout. Our model generated through a large-scale survey can guide organizations in how to reduce workforce burnout by creating a climate for learning, inclusiveness in teams, and a generative organizational culture where new ideas are welcome, information is actively sought and bad news can be shared without fear.
Wed 17 MayDisplayed time zone: Hobart change
11:00 - 12:30 | Cognitive aspects of software developmentNIER - New Ideas and Emerging Results / Journal-First Papers / SEIS - Software Engineering in Society / SEIP - Software Engineering in Practice / SEET - Software Engineering Education and Training / Technical Track at Meeting Room 109 Chair(s): Nicole Novielli University of Bari | ||
11:00 15mTalk | Do I Belong? Modeling Sense of Virtual Community Among Linux Kernel Contributors Technical Track Bianca Trinkenreich Northern Arizona University, USA, Klaas-Jan Stol Lero; University College Cork; SINTEF Digital , Anita Sarma Oregon State University, Daniel M. German University of Victoria, Marco Gerosa Northern Arizona University, Igor Steinmacher Northern Arizona University Pre-print | ||
11:15 15mTalk | Cognitive Reflection in Software Verification and Testing SEET - Software Engineering Education and Training Kevin Buffardi California State University, Chico | ||
11:30 15mTalk | A Model for Understanding and Reducing Developer Burnout SEIP - Software Engineering in Practice Bianca Trinkenreich Northern Arizona University, USA, Klaas-Jan Stol Lero; University College Cork; SINTEF Digital , Igor Steinmacher Northern Arizona University, Marco Gerosa Northern Arizona University, Anita Sarma Oregon State University, Marcelo Lara Globant, Michael Feathers Globant, Nick Ross Globant, Kevin Bishop Globant Pre-print | ||
11:45 15mFull-paper | Designing for Cognitive Diversity: Improving the GitHub Experience for Newcomers SEIS - Software Engineering in Society Italo Santos Northern Arizona University, João Felipe Pimentel Northern Arizona University, Igor Wiese Federal University of Technology, Igor Steinmacher Northern Arizona University, Anita Sarma Oregon State University, Marco Gerosa Northern Arizona University Pre-print | ||
12:00 7mTalk | From Anecdote to Evidence: The Relationship Between Personality and Need for Cognition of Developers Journal-First Papers Daniel Russo Department of Computer Science, Aalborg University, Andres R. Masegosa Aalborg University, Klaas-Jan Stol Lero; University College Cork; SINTEF Digital Link to publication DOI Pre-print | ||
12:07 7mTalk | A Qualitative Study of Developers’ Discussions of Their Problems and Joys During the Early COVID-19 Months Journal-First Papers Gias Uddin University of Calgary, Canada, Omar Alam Trent University, Alexander Serebrenik Eindhoven University of Technology | ||
12:15 7mTalk | Interpersonal trust in OSS: Exploring dimensions of trust in GitHub pull requests NIER - New Ideas and Emerging Results Amirali Sajadi Drexel University, Kostadin Damevski Virginia Commonwealth University, Preetha Chatterjee Drexel University, USA Pre-print | ||
12:22 7mTalk | The risk-taking software engineer: A framed portrait NIER - New Ideas and Emerging Results Lorenz Graf-Vlachy University of Stuttgart Pre-print |