Developing Software for Diverse Socio-Economic End Users: Lessons Learned from A Case Study of Fisherfolk Communities in Bangladesh
As part of a large ICT4D programme, we conducted number of research projects to empower fisherfolk in Bangladesh. Due to low socio-economic status, low level of digital as well as general literacy and many other similar factors, fisherfolk are very diverse as end users of software. It was important to understand their characteristics before designing any software for them. We started with exploratory research in reviewing literature and hearing from experts who closely work with fisherfolk. Based on the identification of some of the challenges, we designed a prototype software for tacit knowledge transfer among captains of boats. We conducted number of focus groups with the captains of the boats and adopted a co-creation process where the functionality and usability of the prototype software were decided by the end users themselves. From our experience of working with this diverse end users we propose specific recommendations for future software development for end users with low socio-economic background.
Thu 18 MayDisplayed time zone: Hobart change
13:45 - 15:15 | Diversity and inclusion in SESEIS - Software Engineering in Society at Meeting Room 101 Chair(s): Xiao Liu School of Information Technology, Deakin University | ||
13:45 15mPaper | At the Margins: Marginalized Groups' Ethical Concerns about Software SEIS - Software Engineering in Society Lauren Olson Vrije Universiteit Amsterdam, Emitzá Guzmán Vrije Universiteit Amsterdam, Florian Kunneman Vrije Universiteit Amsterdam Pre-print File Attached | ||
14:00 15mPaper | Do Users Act Equitably? Understanding User Bias Through a Large In-Person Study SEIS - Software Engineering in Society Yang Liu Rochester Institute of Technology, Heather Moses Rochester Institute of Technology, Mark Sternefeld Rochester Institute of Technology, Samuel Malachowsky Rochester Institute of Technology, Daniel Krutz Rochester Institute of Technology | ||
14:15 15mPaper | Developing Software for Diverse Socio-Economic End Users: Lessons Learned from A Case Study of Fisherfolk Communities in Bangladesh SEIS - Software Engineering in Society Tanjila Kanij Monash University, Misita Anwar Monash University, Gillian Oliver Monash University, Md Khalid Hossain Monash Universit | ||
14:30 15mFull-paper | Walking Down the Road to Independent Mobility: An Adaptive Route Training System for the Cognitively Impaired SEIS - Software Engineering in Society Konstantin Rink Bielefeld University of Applied Sciences, Tristan Gruschka Bielefeld University of Applied Sciences, Patrick Palsbröker Bielefeld University of Applied Sciences, Marcos Baez Bielefeld University of Applied Sciences, Dominic Becking Bielefeld University of Applied Sciences, Udo Seelmeyer Bielefeld University of Applied Sciences, Gudrun Dobslaw Bielefeld University of Applied Sciences, Patricia Stolz Bielefeld University of Applied Sciences and Arts | ||
14:45 15mPaper | Diversity Awareness in Software Engineering Participant Research SEIS - Software Engineering in Society Riya Dutta Concordia University, Diego Costa Concordia University, Canada, Emad Shihab Concordia Univeristy, Tanja Tajmel Concordia University Pre-print | ||
15:00 7mVision and Emerging Results | Harmful Terms in Computing: Towards Widespread Detection and Correction SEIS - Software Engineering in Society Hana Winchester Saint Ursula Academy, Alicia Boyd New York University, Brittany Johnson George Mason University | ||