ICSE 2024
Fri 12 - Sun 21 April 2024 Lisbon, Portugal
Fri 19 Apr 2024 15:07 - 15:14 at Luis de Freitas Branco - Human and Social 7 Chair(s): Igor Steinmacher

A key goal of software engineering research is to improve the environments, tools, languages, and techniques programmers use to efficiently create quality software. Successfully designing these tools and demonstrating their effectiveness involves engaging with tool users—software engineers. Researchers often want to conduct user studies of software engineers to collect direct evidence. However, running user studies can be difficult, and researchers may lack solution strategies to overcome the barriers, so they may avoid user studies. To understand the challenges researchers face when conducting programmer user studies, we interviewed 26 researchers. Based on the analysis of interview data, we contribute (i) a taxonomy of 18 barriers researchers encounter; (ii) 23 solution strategies some researchers use to address 8 of the 18 barriers in their own studies; and (iii) 4 design ideas, which we adapted from the behavioral science community, that may lower 8 additional barriers. To validate the design ideas, we held an in-person all-day focus group with 16 researchers.

Fri 19 Apr

Displayed time zone: Lisbon change

14:00 - 15:30
14:00
15m
Talk
“I tend to view ads almost like a pestilence”: On the Accessibility Implications of Mobile Ads for Blind Users
Research Track
Ziyao He University of California, Irvine, Syed Fatiul Huq University of California, Irvine, Sam Malek University of California at Irvine
14:15
15m
Talk
Constructive Code Review: Managing the Impact of Interpersonal Conflicts in Practice
Software Engineering in Practice
Pavlina Wurzel Goncalves University of Zurich, Joao S. V. Goncalves University of Zurich, Alberto Bacchelli University of Zurich
14:30
15m
Talk
Motivating Open Source Collaborations Through Social Network Evaluation: A Gamification Practice from Alibaba
Software Engineering in Practice
Shengyu Zhao Tongji University, Xiaoya Xia East China Normal University, Brian Fitzgerald Lero - The Irish Software Research Centre and University of Limerick, Xiaozhou Li University of Oulu, Valentina Lenarduzzi University of Oulu, Davide Taibi University of Oulu and Tampere University , Rong Wang Alibaba Group, will wang , Chunqi Tian Yongji University
14:45
15m
Talk
Objectives and Key Results in Software Teams: Challenges, Opportunities and Impact on Development
Software Engineering in Practice
Jenna L. Butler Microsoft Research, Thomas Zimmermann Microsoft Research, Christian Bird Microsoft Research
15:00
7m
Talk
Dealing with Data Challenges when Delivering Data-Intensive Software Solutions
Journal-first Papers
Ulrike Maria Graetsch , Hourieh Khalajzadeh Deakin University, Australia, Rashina Hoda Monash University, Mojtaba Shahin RMIT University, John Grundy Monash University
Link to publication DOI Pre-print
15:07
7m
Talk
What’s (Not) Working in Programmer User Studies?
Journal-first Papers
Matthew C. Davis Carnegie Mellon University, Emad Aghayi , Thomas LaToza George Mason University, Xiaoyin Wang University of Texas at San Antonio, Brad A. Myers Carnegie Mellon University, Joshua Sunshine Carnegie Mellon University
Link to publication DOI
15:14
7m
Talk
Confirmation Bias and Time Pressure: A Family of Experiments in Software Testing
Journal-first Papers
Iflaah Salman Lappeenranta-Lahti University of Technology (LUT), Burak Turhan University of Oulu, Robert Ramač Faculty of Technical Sciences, University of Novi Sad, Vladimir Mandić Faculty of Technical Sciences, University of Novi Sad