Scrum is an incredible framework for improving team performance, and delivering value on a small scale. But what happens when the challenges extend beyond what Scrum can address? In this talk, I’ll share my personal journey of stepping out of the traditional role of a Scrum Master to tackle a complex, systemic impediment in a large-scale project. I joined as a Scrum Master for two teams contributing to the development of a mobile app within a highly regulated banking environment, part of a bigger initiative involving four teams. My work helped the teams become highly productive and effective—but the same issue kept surfacing during retrospectives: a long, complicated release process that none of us could control. As a result, we could develop functionalities fast, but it took a lot of time to release them. Frustrated by the lack of progress, I decided to take action. In this session, I’ll explore how I stepped out of the boundaries of my role to address upstream and downstream bottlenecks in the end-to-end process.

Dorota Mleczko | Agile Coach & Generative AI Trainer

Dorota bridges Agile excellence with AI-powered transformation, helping organizations and practitioners confidently navigate the future of work. With 9 years of experience in leading teams and projects, she pioneers a new vision for Agile Coaches as leaders of human-centered AI transformations, positioning them at the forefront of business innovation.

As the founder of Paloma’s AI Academy, she empowers Agile professionals with practical AI skills through specialized training programs. Dorota also proactively supports AI adoption and literacy building in a German corporation, where she runs an AI Learning Lab and guides AI projects throughout the company.

Her expertise spans sustainable Agile coaching, framework-agnostic agility, AI-enhanced content creation, and context-driven transformation strategies. Advocating that Agile Coaches should adapt their approaches to specific organizational contexts rather than rigidly applying frameworks, Dorota actively documents her real-world implementation experiences and shares insights that balance technological advancement with human needs.