Domain-Specific Analysis of Mobile App Reviews Using Keyword-Assisted Topic Models
Thu 12 May 2022 13:15 - 13:20 at ICSE room 3-odd hours - Apps and App Store Analysis 2 Chair(s): Julian Dolby
Mobile application (app) reviews contain valuable information for app developers. A plethora of supervised and unsupervised techniques have been proposed in the literature to synthesize useful user feedback from app reviews. However, traditional supervised classification algorithms require extensive manual effort to label ground truth data, while unsupervised text mining techniques, such as topic models, often produce suboptimal results due to the sparsity of useful information in the reviews. To overcome these limitations, in this paper, we propose a fully automatic and unsupervised approach for extracting useful information from mobile app reviews. The proposed approach is based on keyATM, a keyword-assisted approach for topic modeling. keyATM overcomes the problem of data sparsity by using seeding keywords extracted directly from the review corpus. These keywords are then used to generate meaningful domain-specific topics. Our approach is evaluated over two datasets of mobile app reviews sampled from the domains of Investing and Food Delivery apps. The results show that our approach significantly outperforms traditional topic modeling techniques by producing more coherent topics.
Wed 11 MayDisplayed time zone: Eastern Time (US & Canada) change
22:00 - 23:00 | Mobile Applications 2Technical Track / Journal-First Papers at ICSE room 4-even hours Chair(s): Neil Ernst University of Victoria | ||
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22:05 5mTalk | Domain-Specific Analysis of Mobile App Reviews Using Keyword-Assisted Topic Models Technical Track Miroslav Tushev Amazon, Fahimeh Ebrahimi Louisiana State University, Anas "Nash" Mahmoud Louisiana State University Pre-print Media Attached | ||
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Thu 12 MayDisplayed time zone: Eastern Time (US & Canada) change
13:00 - 14:00 | Apps and App Store Analysis 2Technical Track at ICSE room 3-odd hours Chair(s): Julian Dolby IBM Research, USA | ||
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13:15 5mTalk | Domain-Specific Analysis of Mobile App Reviews Using Keyword-Assisted Topic Models Technical Track Miroslav Tushev Amazon, Fahimeh Ebrahimi Louisiana State University, Anas "Nash" Mahmoud Louisiana State University Pre-print Media Attached | ||
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