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Tue 29 Apr 2025 11:20 - 11:40 at 206 - Human and Social Aspects in SE Education Chair(s): Cecile Peraire

Empathy, i.e., the ability to understand and feel what others are going through, is essential for value-based and user-centered software development. Empathy helps software engineers fully understand client needs, but also impacts how software engineers work with each other (e.g., within their team). However, junior and less experienced software engineers may not always understand what empathy means and why it matters in a technical domain like software development (and therefore have not pursued opportunities to develop it). In this ``Idea Paper'' we present a video-based training technique for empathy of software engineers. We also show preliminary findings of using the technique in a software engineering project course for second-year software engineering students. We report on student learning, engagement, as well as the perceptions of students on the training technique.

Tue 29 Apr

Displayed time zone: Eastern Time (US & Canada) change

11:00 - 12:30
Human and Social Aspects in SE EducationCSEE&T at 206
Chair(s): Cecile Peraire Carnegie Mellon University Silicon Valley
11:00
20m
Talk
Diversity in Software Engineering Education: Exploring Motivations, Influences, and Role Models Among Undergraduate Students
CSEE&T
Ronnie de Souza Santos University of Calgary, Italo Santos Northern Arizona University, Robson Santos UFPE, Cleyton Magalhaes Universidade Federal Rural de Pernambuco
Pre-print
11:20
20m
Talk
Video-based Empathy Training for Software Engineers
CSEE&T
Antonija Mitrovic University of Canterbury, New Zealand, Matthias Galster University of Canterbury, Sanna Malinen University of Canterbury, Sreedevi Sankara Iyer University of Canterbury, Raul Vincent Lumapas University of Canterbury, New Zealand, Negar Mohammadhassan University of Canterbury, New Zealand, Jay Holland University of Canterbury
11:40
20m
Talk
Improving Software Engineering Team Communication Through Stronger Social Networks
CSEE&T
April Clarke University of Canterbury, Antonija Mitrovic University of Canterbury, New Zealand, Fabian Gilson University of Canterbury
Pre-print
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