Gamifying User Feedback Collection on Static Program Analysis Tools
Use of static program analysis tools can be highly beneficial in software development, but usage is hindered by usability issues. One method to better understand these issues is to gather user feedback, but it is challenging to get developers to invest effort in giving user feedback.
In this paper, we investigate whether gamification can increase user engagement in feedback collection on static analysis tools. To this end, we carried out a mixed-method study at a large software company, with initial user research, design of a feedback system with a context-sensitive gamification, deployment of the system to 900 developers over 14 days in an experiment with randomized assignment, and a final collection of qualitative user input.
We found that user engagement increased for the gamification group in terms of amount of feedback (2.47 times more feedback), but the difference is not statistically significant, and participants also expressed a mix of enthusiasm and skepticism in our follow-up interviews.
Sat 3 MayDisplayed time zone: Eastern Time (US & Canada) change
11:00 - 12:30 | Session 2Gamify Gamification in Development + V & V at 211 Chair(s): Riccardo Coppola Politecnico di Torino | ||
11:00 30mTalk | Gamifying User Feedback Collection on Static Program Analysis Tools Gamify Gamification in Development + V & V Emma Dahlbo Lund University, Essie Lundmark Lund University, Emma Söderberg Lund University, Lisa Eneroth Axis Communications, Martin Höst Malmö University, Markus Borg CodeScene | ||
11:30 30mTalk | Assessment of Scrumming: A Gamified Scrum Dashboard for training students Gamify Gamification in Development + V & V Adriana Peña Perez Negrón CUCEI Universidad de Guadalajara, Gloria Piedad Gasca-Hurtado Universidad de Medellín, José Luis David Bonilla CUCEI Universidad de Guadalajara, Mirna Muñoz Centro de Investigaciones en Matemática, A. C. | ||
12:00 30mDay closing | Final Discussion and closing Gamify Gamification in Development + V & V Riccardo Coppola Politecnico di Torino |