What is unethical about software? User perceptions in the Netherlands
Software has the potential to improve lives. Yet, unethical and uninformed software practices are at the root of an increasing number of ethical concerns. Despite its pervasiveness, few research has analyzed end-users perspectives on the ethical issues of the software they use. We address this gap, and investigate end-user’s ethical concerns in software through 19 semi-structured interviews with residents of the Netherlands. We ask a diverse group of users about their ethical concerns when using everyday software applications. We investigate the underlying reasons for their concerns and what solutions they propose to eliminate them. We find that our participants actively worry about privacy, transparency, manipulation, safety and inappropriate content; with privacy and manipulation often being at the center of their worries. Our participants demand software solutions to improve information clarity in applications and provide more control over the user experience. They further expect larger systematic changes within software practices and government regulation.
Wed 30 AprDisplayed time zone: Eastern Time (US & Canada) change
16:00 - 17:45 | Human and Social 1SE in Society (SEIS) / SE In Practice (SEIP) at 206 plus 208 Chair(s): Yvonne Dittrich IT University of Copenhagen, Denmark | ||
16:00 15mTalk | Systematizing Inclusive Design in MOSIP: An Experience Report SE In Practice (SEIP) Soumiki Chattopadhyay Oregon State University, Amreeta Chatterjee Oregon State University, Puja Agarwal Oregon State University, Bianca Trinkenreich Colorado State University, Swarathmika Kumar MOSIP-IIIT Bangalore, Rohit Ranjan Rai MOSIP-IIIT Bangalore, Resham Chugani MOSIP-IIIT Bangalore, Pragya Kumari MOSIP-IIIT Bangalore, Margaret Burnett Oregon State University, Anita Sarma Oregon State University Pre-print | ||
16:15 15mTalk | A Collaborative Framework for Cross-Domain Scientific Experiments for Society 5.0 SE in Society (SEIS) Muhammad Mainul Hossain University of Saskatchewan, Banani Roy University of Saskatchewan, Chanchal K. Roy University of Saskatchewan, Canada, Kevin Schneider University of Saskatchewan | ||
16:30 15mTalk | A First Look at AI Trends in Value-Aligned Software Engineering Publications: Human-LLM Insights SE in Society (SEIS) Ahmad Azarnik Universiti Teknologi Malaysia, Davoud Mougouei , Mahdi Fahmideh University of Southern Queensland, Elahe Mougouei Islamic Azad University Najafabad, Hoa Khanh Dam University of Wollongong, Arif Ali Khan University of Oulu, Saima Rafi Edinburgh Napier University, Javed Ali Khan University of Hertforshire Hertfordshire, UK, Aakash Ahmad School of Computing and Communications, Lancaster University Leipzig, Leipzig, Germany | ||
16:45 15mTalk | From Expectation to Habit: Why Do Software Practitioners Adopt Fairness Toolkits? SE in Society (SEIS) Gianmario Voria University of Salerno, Stefano Lambiase University of Salerno, Maria Concetta Schiavone University of Salerno, Gemma Catolino University of Salerno, Fabio Palomba University of Salerno | ||
17:00 15mTalk | Not real or too soft? On the challenges of publishing interdisciplinary software engineering research SE in Society (SEIS) Sonja Hyrynsalmi LUT University, Grischa Liebel Reykjavik University, Ronnie de Souza Santos University of Calgary, Sebastian Baltes University of Bayreuth Pre-print | ||
17:15 15mTalk | What is unethical about software? User perceptions in the Netherlands SE in Society (SEIS) Yagil Elias Vrije Universiteit Amsterdam, Tom P Humbert Vrije Universiteit Amsterdam, Lauren Olson Vrije Universiteit Amsterdam, Emitzá Guzmán Vrije Universiteit Amsterdam | ||